Legal

Privacy Policy

Effective Date: August 5, 2026

Introduction

Cedar Dynamics LLC ("Cedar Dynamics," "we," "us," or "our") built Walkup Pro as a tool for coaches, parents, and fans to create memorable walkup experiences for baseball players. We are committed to protecting your privacy and being transparent about how data is handled in the app. This Privacy Policy applies to the Walkup Pro iOS application and the website at walkuppro.com.

The Short Version

Your rosters, songs, and recordings live on your device, and sync to your own iCloud account if you have iCloud turned on.
We do use analytics, and that includes sampled session recordings of app screens.
AI features send text (including the player names and jersey numbers you choose to include) to AI providers to produce audio. Nothing is generated unless you ask for it.
Sharing a team uploads that team’s content, including photos and recorded audio, so the people you invite can receive it.
We advertise the app and measure whether those ads work. We do not sell your personal information, and we do not collect Apple’s advertising identifier (IDFA).

Information You Provide

Users may enter the following information directly in the app:

Player names, jersey numbers, and positions
Optional player photos
Voice recordings for announcements
Walkup song selections and playback preferences
Team names and lineup configurations
Optional email address if you contact us for support

All of this information is entered by adult users (parents, coaches, or team managers) and is stored on your device. It reaches our servers only when you use a feature that transmits it, namely AI generation, sharing a team or player, joining a shared team, or sending us feedback. Those features are described below.

How Your Data Is Stored

Your data is yours. Walkup Pro stores the content you create locally on your device using SwiftData, and optionally syncs it across your Apple devices via iCloud (CloudKit). We do not access your private iCloud data. Apple encrypts it and we cannot read it.

Teams, players, songs, and recordings live locally in SwiftData
Optional iCloud sync across your Apple devices via CloudKit
Sharing a team is the one path that copies your content to our servers, and only for the team you share
We never sell, rent, or lease your personal information

Analytics, Session Recording & Diagnostics

To understand how the app is used and to find bugs, Walkup Pro collects usage data, crash diagnostics, and sampled session recordings. This data is tied to a random identifier generated by the app, not to your name, email, or Apple ID. It is never sold.

PostHog collects product analytics (screen views, feature interactions), error reports, and session recordings. Session recordings capture the app screens you interact with, which can include player names, jersey numbers, and player photos that appear on screen. Recordings are sampled rather than always on.
TelemetryDeck collects a small set of anonymous, aggregate signals as a backup measure of overall app usage.
Sentry collects crash reports and stack traces when something goes wrong, so we can fix bugs.

The app does not currently offer an in-app switch to turn analytics off. If you would like your analytics and session recording data deleted, email us at team@walkuppro.com and we will remove it.

Advertising & Measurement

We advertise Walkup Pro, and we measure whether those ads lead to installs and subscriptions. To do that, we share subscription milestones (such as starting a free trial or subscribing) with advertising platforms. We share the event and a device identifier, never your roster content, recordings, or the names you enter.

Meta (Facebook and Instagram) receives app events through the Meta SDK, and our server also reports trial and subscription events to Meta’s Conversions API.
Google Ads receives conversion events for the same purpose.
Apple SKAdNetwork and Apple Search Ads provide Apple’s privacy-preserving attribution, which reports campaign performance to us in aggregate.

For attribution we use the identifier for vendor (IDFV), an Apple-provided identifier that is unique to us and resets when you delete all of our apps. We do not collect Apple’s advertising identifier (IDFA), and the app does not show the App Tracking Transparency prompt, because we do not track you across other companies’ apps and websites.

AI Features

AI features run only when you start them, and each sends the minimum text needed to produce audio.

AI announcer voices: the announcement text you enter, which usually includes a player’s first name and jersey number, is sent through our server to ElevenLabs, which returns spoken audio.
AI songs and team anthems: your prompt details, which may include player first names and jersey numbers if you ask for them in the lyrics, are sent to xAI to draft lyrics and to ElevenLabs to produce the music.

Your microphone recordings are never sent to these AI providers. AI features are text-to-audio, so nothing you record is used as input.

Sharing a Team

Sharing is optional. When you share a team or a player, or invite someone to collaborate on a team, the relevant content is uploaded so recipients can receive it. That can include team and player names, jersey numbers, player photos, team logos, song selections and clip timestamps, recorded announcements, and the team’s schedule feed address. Anyone with the share link can import that content, so please treat share links the same way you would treat any link containing children’s information.

Data Retention

On-device data: Stored indefinitely until you delete it within the app or delete the app itself.

Analytics data: Anonymous analytics events are retained for up to 24 months, then automatically purged. Crash reports in Sentry are retained for 90 days.

AI generation data: We retain the prompts you submit for AI generation, along with the outcome of each generation, so earlier takes stay available to you in the app and so we can improve generation quality over time. These prompts contain the player first names and jersey numbers you chose to include. You can ask us to delete them at any time.

Shared team data: Retained while the share or collaboration is active, so invited members keep access. Removing a share removes the associated content.

Support correspondence: If you email us or send feedback in the app, we retain that correspondence for as long as necessary to resolve your inquiry and for our records, unless you request deletion.

Device Permissions

Microphone Access: Used to record player announcement audio. Recordings are stored on your device and sync through your private iCloud account. They leave your device in one case, which is when you share a team or player, because the recordings attached to that team or player are uploaded so recipients can receive them. If you never share, your recordings are never uploaded to us.

Background Audio: Allows walkup music to continue playing when the screen is locked or you switch apps during Game Day mode.

Apple Music Access: If you choose to pick walkup songs from your Apple Music library, Walkup Pro requests MusicKit access to search and play songs from the Apple Music catalog.

Notifications: If you enable notifications for shared teams, we store a device token so we can deliver them.

Third-Party Services

Walkup Pro connects to the following services on your behalf:

iTunes Search API: Song searches are sent to Apple’s public API. Only search terms are transmitted, with no personal information.
Apple Music & MusicKit: Enables searching and playing songs from the Apple Music catalog. Subject to Apple’s terms and privacy practices.
ElevenLabs (via our backend): Powers optional AI announcer voices and AI-generated music. Your prompt text is forwarded for processing. ElevenLabs’ privacy policy governs their handling of data during processing.
xAI (via our backend): Drafts lyrics for AI-generated team anthems from the prompt details you provide.
PostHog, TelemetryDeck, and Sentry: Analytics, session recording, and crash reporting, as described above.
Meta and Google Ads: Advertising measurement and optimization, as described above.
Apple StoreKit: Processes in-app purchases and subscriptions. Apple handles all payment data and we never see your card details. Refer to Apple's Privacy Policy for details.
iCloud / CloudKit: For optional cross-device sync of your teams, players, and songs, and for delivering shared teams. Data is encrypted by Apple in transit and at rest.
Railway: Hosting for our backend.
Resend: Sends transactional email related to submissions you make to us.

We do not sell, rent, or lease your personal information to any third party. We may disclose information if required by law, to enforce our Terms of Use, to protect our rights or safety, or in connection with a merger, acquisition, or sale of assets (in which case we will notify you).

Children's Privacy

Walkup Pro is designed for use by adults (parents, coaches, and team managers) to manage youth baseball teams. It is not directed at children, and children do not create accounts or submit information to us directly.

Because the app is used for youth sports, adults will often enter information about minors, such as a first name, jersey number, and photo. That information:

Is entered and controlled by adult users, not by children
Stays on the adult’s device, or syncs via their personal iCloud account
Reaches our servers only when that adult shares a team or uses an AI feature that includes a player’s name

Please enter only what you need. If you are a coach or team manager sharing a roster, make sure you have permission from the families involved. We do not knowingly collect personal information directly from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, or if you believe information about a child should be removed, contact us at team@walkuppro.com and we will delete it promptly.

Deleting Your Data

You can delete your information at any time by:

Opening Settings → Data Management → Delete All Data in the app
Deleting individual teams, players, or songs from within the app
Deleting the app, which permanently removes all locally stored data
Disabling iCloud sync from your device’s Apple ID settings
Removing a share, which removes the shared copy of that content

To request deletion of data we hold on our servers (such as support emails, AI generation prompts, analytics, or session recordings), contact us at team@walkuppro.com and we will respond within 30 days.

Your Rights (GDPR & CCPA)

Most of the content you create stays on your device, so you already have full access to it, can delete it at any time, and can export it from within the app. For the data we do hold on our servers, the rights below apply and we will act on your request.

For EU/EEA residents (GDPR): To the extent we process personal data (for example support emails, AI generation prompts, shared team content, analytics, and session recordings), the legal basis is legitimate interest (operating and improving the app) or your consent. You have the right to access, rectify, erase, restrict processing of, or port your personal data, and to withdraw consent at any time. Contact team@walkuppro.com to exercise these rights.

For California residents (CCPA/CPRA): We do not sell your personal information. In the preceding 12 months, the categories of personal information we have collected are: identifiers (a random app-generated identifier, the identifier for vendor, a device token if you enable notifications, and your email address if you contact us), internet or electronic activity (analytics events and sampled session recordings), commercial information (subscription and purchase events), and audio and visual information (recordings and photos, only if you share a team). We share subscription events with advertising platforms for measurement, which may be treated as "sharing" for cross-context behavioral advertising under California law. You have the right to know, to delete, to correct, to opt out of that sharing, and not to be discriminated against for exercising your rights. To opt out or exercise any right, email team@walkuppro.com.

Security

We take reasonable measures to protect the information associated with our services. On-device data is protected by your device's built-in encryption. Data transmitted to our backend is encrypted in transit using TLS. iCloud data is encrypted by Apple in transit and at rest.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security, so we limit what we collect and retain.

Data Breach Notification

In the unlikely event of a data breach affecting personal information we hold, we will notify affected users and relevant authorities as required by applicable law. For breaches affecting EU/EEA residents, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible. We will also notify affected individuals without undue delay if the breach poses a high risk to their rights and freedoms.

Permitted Use

Walkup Pro is intended for personal, recreational, non-commercial use (youth baseball, amateur leagues, and fan experiences). It is not intended for professional, commercial, or broadcast use. AI-generated content is for personal enjoyment only. See our Terms of Use for full details on permitted and prohibited uses.

Changes to This Policy

Updates to this policy will be reflected by a revised "Effective Date" at the top of this page. Material changes will be communicated through the app. We encourage you to review this policy periodically. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy.

Contact Us

Questions, feedback, or privacy requests? Email us at team@walkuppro.com.